The Orlando Health Simulation (SIM) Team operates within a Society for Simulation in Healthcare–accredited Simulation Center that delivers high‑fidelity resuscitation and trauma scenarios and nationally recognized courses such as ATLS, FCCS, and ASSET, with fellows actively involved in both training and instruction. The team partners closely with Medical Information Technology to integrate simulation technology and EHR-based training environments that support clinical education and system readiness.
For ACHE members, this work highlights how simulation and informatics can drive quality, safety, operational readiness, and strategic technology adoption—offering a scalable model for health system innovation and leadership.
Meet the Panelists:
Amber O’Connor, MSN, RN, CCRN is the Manager of the Corporate Simulation Team at Orlando Health and an active member of the Central Florida ACHE chapter and Lake County LPC. A former ICU nurse with over a decade of experience in healthcare simulation and an MSN in Nursing and Healthcare Simulation from the University of Central Florida, she leads system-wide simulation strategy using a collaborative, systems-based approach to foster psychologically safe practice environments that strengthen team member and provider performance while advancing patient safety, quality, and organizational outcomes.
Lisa McDowell, DNP, RN, MEDSURG-BC, CHSE is a Learning Consultant in Simulation at Orlando Health, where she provides system-level leadership for enterprise simulation strategy supporting accreditation, workforce development, and patient safety outcomes. She is a Society for Simulation in Healthcare (SSH) Site Accreditation Reviewer and has led successful multi-domain accreditation efforts across teaching, systems integration, and fellowship programs. Dr. McDowell brings extensive experience aligning simulation initiatives with organizational priorities through scalable design, cross-functional collaboration, and innovation in educational technology.
Michael MacKay, MHA, BSN, RN is a DAISY Award–winning registered nurse and Learning Consultant with over 17 years of healthcare leadership experience and a strong focus on simulation-based education. He designs and facilitates high- and low-fidelity simulation experiences to enhance clinical competence, teamwork, and patient outcomes across inter-professional healthcare teams.